Effective Date: January 11, 2025
By accessing or using the services provided by Neolab Inc. ("Neolab," "we," "us," or "our"), a U.S. company based in San Francisco, California, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Company Information:
Neolab Inc.
548 Market St, Suite 36879
San Francisco, CA 94104
Website: neolab.build
Email: support@neolab.build
Neolab provides an AI coding platform that gives developers access to 50+ large language models (LLMs) to assist with coding, debugging, code review, content creation, and problem-solving.
You agree NOT to use the Service to:
You retain ownership of the input (prompts and code) you provide to the Service. The AI-generated output is provided to you under a license for your use, subject to these Terms.
AI-generated content may contain errors, bugs, or inaccuracies. You are responsible for:
We make no warranties about the accuracy, reliability, or fitness for a particular purpose of any AI-generated content.
We offer a 30-day money-back guarantee for all subscription plans. If you're not satisfied with our service, you can request a full refund within 30 days of your initial purchase or renewal.
You may cancel your subscription at any time. Access continues until the end of the current billing period.
The Service, including its design, features, and content (excluding user content and AI-generated output), is owned by Neolab Inc. and protected by intellectual property laws.
You retain all rights to your input content. By using the Service, you grant us a limited license to process your content solely for providing the Service.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.
The Service integrates with third-party AI model providers (OpenAI, Anthropic, Google, etc.). Your use of these models is subject to their respective terms and policies.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEOLAB INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.
You agree to indemnify and hold harmless Neolab Inc. from any claims, damages, or expenses arising from:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.
We may terminate or suspend your account immediately, without prior notice, for:
GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms shall be resolved through binding arbitration in San Francisco, California, except where prohibited by law.
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notification. Continued use after changes constitutes acceptance.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Neolab Inc. regarding the Service.
For questions about these Terms, please contact us at:
